Frequently Asked Questions

We cover all major areas across Dubai including Downtown Dubai, Dubai Marina, JBR, Palm Jumeirah, Arabian Ranches, Jumeirah, Business Bay, DIFC, JLT, Springs, Meadows, Emirates Hills, Mirdif, Deira, Bur Dubai and surrounding communities. Not sure if we cover your area? Message us on WhatsApp and we will review your enquiry.

The easiest way is via WhatsApp, just send us a message with your address, type of service and preferred date and we will reply with availability and pricing during business hours. You can also call us directly during business hours.

Yes. Our team arrives fully equipped with professional-grade cleaning products, microfibre cloths, mops, vacuum cleaners and all other tools required. You do not need to provide anything, just let us in and we'll handle the rest.

Yes. All CK Home Services staff are thoroughly background-checked and trained before joining our team, and are covered by company insurance while carrying out agreed services.

Simply WhatsApp us with the type of service you need, your property size (number of bedrooms and bathrooms) and your preferred date. We will reply with a clear, no-obligation quote during business hours.

No. Many of our clients leave a key or provide access through building security. As long as our team can safely access the property, you do not need to be present. We recommend a brief walkthrough on the first visit so we can understand your preferences.

Regular cleaning covers all routine tasks, dusting, vacuuming, mopping, wiping surfaces, cleaning bathrooms and kitchen exteriors. Deep cleaning goes further: inside appliances, inside cupboards, grout scrubbing, behind furniture, oven interiors and limescale removal. We recommend a deep clean for first-time clients or properties that haven't been professionally cleaned recently.

This depends on your household. Most clients opt for weekly or bi-weekly visits. Larger homes or households with children and pets often benefit from weekly cleans. For a home occupied by one or two adults, fortnightly cleaning is typically sufficient.

Our move-out cleaning is a comprehensive end-to-end clean covering every room: inside all appliances (oven, fridge, microwave), inside all cupboards and wardrobes, bathroom descaling, balcony cleaning, window interior cleaning and full floor cleaning. It is designed to meet landlord or handover inspection standards.

Absolutely. Just let us know your priorities when booking and our team will focus accordingly. Common customisations include skipping certain rooms, adding balcony or window cleaning, or prioritising specific areas. We are happy to adapt to your needs.

Yes. We offer weekly, bi-weekly and monthly recurring schedules. Regular clients benefit from a consistent team and priority scheduling. Contact us via WhatsApp to discuss a recurring arrangement that suits your schedule.

Yes. We provide professional office and commercial cleaning services across Dubai. This includes daily and periodic cleaning for offices, retail showrooms, clinics, salons and hospitality venues. We can work outside business hours to minimise disruption.

Yes. We are available 7 days a week including weekends and public holidays. For commercial clients we regularly schedule evening and early-morning cleans to avoid interrupting business operations.

Yes. We offer flexible commercial cleaning contracts on a daily, weekly or monthly basis. Contracts include a dedicated team, fixed pricing, priority scheduling and a dedicated account contact. Get in touch to discuss your requirements.

Yes. We have experience cleaning retail stores, car showrooms, design studios and exhibition spaces across Dubai. We understand the importance of presentation in these environments and deliver a meticulous, detail-oriented clean.

Our specialist services include upholstery cleaning (sofas, mattresses, curtains), post-construction cleaning and eco-friendly cleaning with product preferences discussed before booking. Product availability and suitability are confirmed with the customer. All specialist services can be booked alongside or independently of our regular cleaning packages.

Most upholstered pieces are dry and ready to use within 2–4 hours depending on the fabric type and thickness. We recommend keeping the AC running and windows open where possible to speed up drying. Heavier materials like velvet may take a little longer.

Post-construction cleaning removes all dust, debris and residue left after building work, renovation or fit-out. This includes removing construction dust from all surfaces, cleaning inside cabinets and drawers, polishing floors and tiles, removing stickers and paint splatter from glass and fixtures, and a full sanitisation to make the space move-in ready.

Product suitability depends on the surface, soil and requested scope. Tell us about fragrance, ingredient, child, pet, allergy or sensitivity preferences before booking, and we will confirm available options with you.

We accept cash, bank transfer and major credit and debit cards. For recurring contracts, bank transfer is the most common payment method. Payment details are confirmed at the time of booking.

For residential cleaning, our minimum booking is typically a 2-hour session. For specialist services such as upholstery or post-construction cleaning, pricing is based on the scope of work. Contact us for a tailored quote.

We ask for at least 24 hours' notice if you need to cancel or reschedule. Cancellations with less than 24 hours' notice may incur a small fee. For recurring contracts, cancellation terms are outlined in the service agreement.

Contact us within 24 hours if you have a concern. Subject to our Terms and Conditions, CK may arrange a complimentary re-clean of the affected area within a reasonable timeframe.

Yes. We issue VAT-compliant invoices for all commercial clients. Invoices can be sent by email to your accounts team.